Terms & Conditions — guci43 User Agreement

For the purposes of these Terms & Conditions, the following definitions shall apply:

To register and use guci43, you must meet all of the following eligibility criteria:

• You must be at least 21 years of age at the time of registration. guci43 does not permit underage gambling under any circumstances.
• You must be a natural person (not a corporation, trust, or partnership) acting in your personal capacity.
• You must have the legal capacity to enter into a binding agreement under the laws applicable to your place of residence.
• You must not be a current employee, officer, director, contractor, or immediate family member of an employee of guci43 or any of its affiliated game-provider partners.
• Your use of the Platform must not violate any law, regulation, or restriction applicable in your jurisdiction. Players are solely responsible for determining whether online gambling is lawful in their place of residence and for complying with all applicable laws.
• You must not currently be subject to a self-exclusion order issued by guci43 or any affiliated platform.

To access the Platform's services, you must register a personal account. The following conditions apply to the account registration process:

• One Account Policy: Each player may hold only one active account on guci43. Opening multiple accounts — whether under the same or different personal details — is strictly prohibited and may result in permanent account suspension and forfeiture of all associated balances.
• Accurate Information: You are required to provide true, accurate, current, and complete information during registration. This includes your full legal name, date of birth, residential address, email address, and mobile phone number.
• Account Security: You are responsible for maintaining the confidentiality of your login credentials. guci43 shall not be liable for any unauthorized access to your account resulting from your failure to maintain credential security.
• Password Strength: Passwords must meet the Platform's minimum complexity requirements. You should never share your password with any third party, including customer support agents.
• Notification of Unauthorized Access: If you suspect that your account has been accessed without your authorization, you must notify guci43 customer support immediately at [email protected].
• Account Non-Transferability: Your account is personal and non-transferable. You may not sell, assign, or transfer your account or any balance therein to any other person.

guci43 is required to verify the identity of all players prior to processing withdrawals and, in certain circumstances, prior to activating promotional bonuses. This verification process exists to prevent fraud, money laundering, underage gambling, and identity theft.

Players will be requested to provide the following documentation:

• Government-Issued Photo Identification: A clear, legible copy of your Indonesian National Identity Card (KTP Nasional) or valid passport.
• Proof of Address: A recent utility bill, bank statement, or official correspondence clearly showing your full name and residential address, dated within the last three (3) months.
• Selfie Verification: A live photograph of yourself holding your primary identification document, taken against a plain background.
• Source of Funds: In certain high-value transaction cases, guci43 may request documentation evidencing the legitimate source of funds deposited into the account.

Documents must be submitted through the Platform's secure verification portal. Processing typically takes between 1 and 24 hours from the time all required documents are received; during high-volume periods, processing may take up to 48 hours. Players will be notified via email once their verification is complete.

guci43 reserves the right to request additional documentation or to conduct enhanced due diligence at any time. Accounts where verification cannot be satisfactorily completed may have withdrawal functions restricted.

5.1 Deposits

guci43 accepts deposits in Indonesian Rupiah (IDR) via the following payment channels:

• Bank transfers: BCA, BRI, BNI, Bank Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, BSI (Bank Syariah Indonesia)
• E-wallets: OVO, DANA, GoPay, ShopeePay, LinkAja

The minimum deposit amount is Rp 10.000. Maximum deposit limits vary by payment method and player account tier. All deposits are credited to the Player's balance in real time or within 60 seconds of confirmed receipt. guci43 does not impose processing fees on standard deposits; however, your payment provider may levy its own transaction charges.

5.2 Withdrawals

Withdrawals may only be made to payment accounts registered in the Player's own name. Third-party withdrawals are strictly prohibited. The following conditions apply:

• Minimum withdrawal: Rp 50.000
• Standard withdrawal processing time: 5–15 minutes (WIB business hours)
• VIP Priority withdrawal processing time: under 5 minutes (24/7)
• Players must have completed KYC verification before any withdrawal is processed.
• Withdrawals of bonus-derived funds are subject to the applicable wagering requirement having been fully met.
• guci43 reserves the right to conduct additional security checks before processing any withdrawal request, particularly where unusual account activity has been identified.

5.3 Currency

All account balances, wagers, winnings, and payouts are denominated in Indonesian Rupiah (IDR). guci43 does not accept cryptocurrency deposits or withdrawals.

guci43 offers various promotional bonuses to new and existing players. All bonuses are subject to the following general terms, as well as the specific terms attached to each individual promotion:

• Eligibility: Bonuses are available only to players who have met full eligibility requirements, including age verification and KYC completion where applicable.
• Wagering Requirements: All bonus funds a re subject to wagering requirements as specified in the individual promotion's terms. Unless stated otherwise, the standard wagering requirement is 30x the bonus amount before any withdrawal of bonus-derived winnings is permitted.
• Single Bonus Policy: Only one bonus may be active on a Player's account at any time. Players may not claim multiple welcome bonuses or combine incompatible promotions unless explicitly stated otherwise.
• Game Contributions: Different game categories contribute differently toward meeting wagering requirements. Slot games typically contribute 100%; live dealer games, table games, and sports betting may contribute at a reduced rate (e.g., 10–20%). Specific contribution rates are published on the individual promotion page.
• Bonus Expiry: All bonus funds and any associated free spins carry an expiry period as specified at the time of the offer. Expired bonus funds will be automatically removed from the Player's account without prior notification.
• Maximum Bet During Wagering: While clearing a wagering requirement, the maximum permitted bet per round or game event is Rp 50.000 (or the equivalent in game denomination) unless a higher limit is explicitly stated. Bets exceeding this limit during an active wagering period may result in bonus forfeiture.
• Maximum Bonus Withdrawal: Unless otherwise specified, the maximum amount that may be withdrawn from bonus-derived winnings is capped at five times (5x) the original bonus value.
• Abuse Prevention: guci43 reserves the right to withhold, void, or reclaim any bonus where there is evidence of bonus abuse, collusion, arbitrage betting, or any other strategy designed to exploit promotional terms rather than engage in genuine play.
• Promotional Changes: guci43 reserves the right to modify, suspend, or discontinue any promotion at any time without prior notice. Any such change will not affect bonuses already accepted and actively in use by Players at the time of the change.

The following general rules apply to all betting and gaming activities on the Platform:

• Final Decisions: All bets and game outcomes are final once confirmed by the system. Bets cannot be cancelled or amended after placement except where explicitly permitted by the Platform's in-play betting rules.
• Minimum and Maximum Stakes: Each game and market carries its own minimum and maximum stake limits, displayed within the game interface. guci43 reserves the right to impose reduced maximum stake limits on any player or market at its sole discretion.
• Errors and Malfunctions: In the event of a technical malfunction, software error, or clearly erroneous odds or payouts, guci43 reserves the right to void affected bets and return stakes to players. guci43's decision in such matters is final.
• Sports Betting: All sports markets — including bandar bola (football bookmaking), mix parlay (accumulator bets), and standard Asian handicap markets — are governed by the rules published on the individual market page. In the case of event cancellation, postponement beyond 48 hours, or significant rule changes, guci43 reserves the right to void affected bets and return stakes.
• Togel (Numbers Lottery): Togel (Indonesia's traditional numbers lottery) draws follow published draw schedules. Results are final once officially declared. Any disputes regarding draw outcomes must be submitted within 24 hours of the draw result.
• Live Dealer Games: Live dealer game outcomes are final once the dealer closes the betting round. In the event of a disconnection during a live game round, the Platform's records shall be the authoritative reference for determining the outcome.
• RNG Games: Slot games and other RNG-based titles are governed by individual game rules published within the game interface. All RNG outcomes are independently audited for fairness.

The following activities are strictly prohibited on the Platform. Any Player found engaging in prohibited conduct may face immediate account suspension, forfeiture of all balances, and referral to the relevant authorities:

• Registering more than one account, or registering an account on behalf of another person.
• Providing false, inaccurate, or misleading information at registration or during any KYC process.
• Using the Platform while subject to a self-exclusion order.
• Using automated software, bots, scripts, or any artificial intelligence tool to interact with or place bets on the Platform without express written authorization from guci43.
• Engaging in collusion with other Players or third parties for the purpose of manipulating game or bet outcomes.
• Exploiting software errors, glitches, or vulnerabilities in the Platform for financial gain.
• Engaging in money laundering, structuring, or any other activity designed to disguise the origin of funds.
• Using stolen, unauthorized, or fraudulent payment methods to deposit funds.
• Attempting to reverse, dispute, or chargeback deposits after placing bets or claiming bonuses ("bonus abuse").
• Using VPNs, proxy servers, or other means to circumvent geographic or account restrictions.
• Harassing, threatening, or engaging in abusive conduct toward Platform staff or other players via any communication channel.

guci43 is firmly committed to promoting responsible gambling. The Platform provides the following self-regulation tools, accessible at any time through your account settings:

• Deposit Limits: Set daily, weekly, or monthly caps on the amount you may deposit. Reductions take effect immediately; increases are subject to a 24-hour cooling-off period.
• Loss Limits: Define the maximum net loss you are willing to absorb over a given period. Once the threshold is reached, further play will be suspended until the period resets.
• Session Time Limits: Restrict the maximum duration of any single play session. The Platform will automatically log you out when the limit expires.
• Reality Check Reminders: Enable periodic on-screen notifications showing elapsed session time and your current balance.
• Self-Exclusion: Request a temporary or permanent account exclusion for periods of 1 month, 3 months, 6 months, or indefinitely. Self-exclusion requests are processed immediately and cannot be reversed during the exclusion period.

If you believe gambling is negatively affecting your life, finances, or relationships, we strongly encourage you to contact our support team at [email protected] or use the self-exclusion tool immediately. You must be 21 years or older to use the Platform.

For more comprehensive guidance, please review our dedicated Responsible Gaming page.

All content on the guci43 Platform — including but not limited to the website design, graphics, logos, text, software, game interfaces, and promotional materials — is the exclusive property of guci43 or its licensed content partners and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for personal and recreational purposes, in accordance with these Terms & Conditions. This license does not constitute a transfer of any ownership rights.

You may not reproduce, distribute, modify, publicly display, reverse-engineer, or create derivative works from any Platform content without the express prior written consent of guci43. Unauthorized use of the Platform's intellectual property may result in civil and criminal liability.

To the fullest extent permitted by applicable law, guci43, its affiliates, officers, directors, employees, agents, and game-provider partners shall not be liable for any of the following:

• Any direct, indirect, incidental, special, consequential, or punitive loss or damage arising from your use of, or inability to use, the Platform.
• Any loss of profits, loss of data, loss of goodwill, or other intangible losses resulting from Platform use.
• Any unauthorized access to or alteration of your account or personal data by third parties, where such access results from your own failure to maintain adequate credential security.
• Any interruption, suspension, or termination of Platform services due to technical issues, maintenance, or circumstances beyond guci43's reasonable control (force majeure).
• Any errors, inaccuracies, or omissions in Platform content, including but not limited to odds, payout calculations, or promotional details.

The Platform is provided on an "as is" and "as available" basis. guci43 makes no warranties, express or implied, regarding the Platform's uninterrupted availability, error-free operation, or fitness for a particular purpose.

In any event, guci43's maximum aggregate liability to any individual Player in connection with any claim arising out of these Terms & Conditions shall not exceed the total amount deposited by that Player in the thirty (30) days immediately preceding the claim.

guci43 reserves the right to suspend, restrict, or permanently close any Player account at any time and without prior notice, for reasons including but not limited to:

• Breach of any provision of these Terms & Conditions.
• Suspected or confirmed fraudulent activity, money laundering, or criminal conduct.
• Provision of false information during registration or KYC.
• Engagement in any form of prohibited conduct as outlined in Section 8.
• Failure to cooperate with a KYC verification request within the specified timeframe.
• Court order, regulatory requirement, or law enforcement instruction.

Upon account closure for cause, guci43 may withhold the Player's balance pending investigation. If an investigation confirms a breach, guci43 may forfeit the balance in full. In cases where the closure is not attributable to Player misconduct, any verified real-money balance will be returned to the Player via the original deposit method, subject to the completion of KYC verification.

A Player may request voluntary account closure at any time by contacting [email protected]. Pending bets will be settled per normal rules; remaining balances will be withdrawn to the Player's verified payment account.

guci43 reserves the right to amend, modify, or replace these Terms & Conditions at any time. Material changes will be communicated to registered Players via email to the address on file and/or by a prominent notice on the Platform's homepage, at least seven (7) days before the changes take effect, except where immediate changes are required by law, regulation, or security considerations.

Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not agree to an amendment, you must cease using the Platform and request account closure before the effective date.

It is your responsibility to review these Terms & Conditions periodically. The "Effective Date" displayed at the top of this page reflects the date of the most recent revision.

These Terms & Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the competent courts of the jurisdiction in which guci43 is incorporated and licensed to operate.

To the extent that any provision of these Terms & Conditions conflicts with any mandatory consumer protection law applicable in your place of residence, such mandatory provisions shall take precedence solely to the extent required by law. All other provisions shall remain in full force and effect.

If any single provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable under applicable law, that provision shall be severed from the remainder of the agreement, which shall continue in full force and effect.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or any aspect of the guci43 Platform, please contact our support team through the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24 hours a day, 7 days a week, via the chat icon in the bottom-right corner of the Platform.
• Response Time: Email inquiries are typically responded to within 2 hours. Live chat responses are immediate during staffed hours.

For complaints that cannot be resolved through direct support contact, guci43 operates a formal complaints procedure. Details of this procedure are available from the customer support team upon request.